Mark enjoys being with Mike and Alma. Maggie has a heart-to-heart with Alma, telling her she worries that Mike wants Mark all of the time. Alma assures her that she'd never let Mike take Mark from her. Derek lets Mavis read his dossier on Harry Potts. Liz is horrified that Jim has laid into a fifteen-year-old. Maud turns up at Bettabuy and makes Reg show her round the store. Mavis accuses Derek of being vindictive in the dossier. Mark is annoyed to hear Ken telling Maggie she must be firmer with Mike. Ken is shocked when Maggie tells him that she's had enough of his sniping over Mike. She can't take much more and feels they should finish. Raquel gets fed up with Liz ordering her around. She tells Liz that the authority has gone to her head. Richard Willmore arrives in time to hear Liz refuse to serve Vicky with alcohol as she's underage. He congratulates her. Jim tells Liz that he feels awful hitting a lad and all because he wanted to. He decides to drop the job as he's too crazy to keep control anymore.